Terms & Conditions


        1. GENERAL

We, M/s. SANJ, a sole proprietorship, having its registered office at “7/a Halisahar Nabanagar road vi, P.O. Nabanagar ward No. 8, District 24 pgs North State, West Bengal - 743136 , INDIA”, represented by its members, hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns). The creator of these Terms of Service ensures steady commitment to Your privacy with regard to the protection of your invaluable information. This document contains information about the Website and the Application owned by the Company “SANJ” at its Website http://www.sanj.net.in and its Mobile Application "SANJ" (hereinafter collectively referred to as the “Platform”).

For the purpose of these Terms of Use (“Terms”), wherever the context so requires,

            1. We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Company, as the context so requires.

            2. You”, “Your”, “Yourself”, “User shall mean and refer to natural and legal individuals who use the Platform and who is competent to enter into binding contracts, as per Indian laws.

            3. User” shall refer to the individuals having access to and using the Platform.

            1. Services shall refer to services provided by the vendors through the vendor platform. These Services are including but not restricted to full range of gender-neutral salon treatments and styling services including bridal makeover, mahendi art, tattoo art, and spa services for the customer to make their life easier and hustle free

            1. Third Parties” refer to any Application, company or individual apart from the User and the Creator and or the Owner of this Company/Website/Platform.

            2. The term “Platform” refers to the Website and/or Mobile Application which provides the Users to view any and/or all the Content and have access to the offers provided by the Vendors listed.

            1. The headings of each section in these Terms are only for the purpose of organizing the various provisions under these Terms in an orderly manner and shall not be used by either Party to interpret the provisions contained herein in any manner. Further, it is specifically agreed to by the Parties that the headings shall have no legal or contractual value.

            2. The use of this Platform by the Users is solely governed by these Terms as well as the Privacy Policy, and any modifications or amendments made thereto by the Company, from time to time, at its sole discretion. If You continue to access and use this Platform, you are agreeing to comply with and be bound by the following Terms and Conditions of Use and Our Privacy Policy. The User expressly agrees and acknowledges that these Terms and Policy are co-terminus in nature and that expiry/termination of either one will lead to the termination of the other.

            3. The User unequivocally agrees that these Terms and the aforementioned Policy constitute a legally binding agreement between the User and the Company, and that the User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by the Platform, and that the same shall be deemed to be incorporated into these Terms, and shall be treated as part and parcel of the same. The User acknowledges and agrees that no signature or express act is required to make these Terms and the Policy binding on the User and that the User’s act of visiting any part of the Platform constitutes the User’s full and final acceptance of these Terms and the aforementioned Policy.

            4. The Company reserves the sole and exclusive right to amend or modify these Terms without any prior permission or intimation to the User, and the User expressly agrees that any such amendments or modifications shall come into effect immediately. The User has a duty to periodically check the terms and stay updated on its requirements. If the User continues to use the Platform following such a change, the User will be deemed to have consented to any and all amendments/modifications made to the Terms and Conditions and any other Policies pertaining to this Platform. In so far as the User complies with these Terms, it is granted a personal, non-exclusive, non-transferable, revocable, limited privilege to access and use the Platform and the Services. If the User does not adhere to the changes, User must stop using the Services at once. User's continuous use of the Services will signify User's acceptance of the changed terms and/or Conditions.


  1. Registration is mandatory for accessing any or all Content on the Platform owned by the Company.

  2. Users shall register themselves on the Platform by providing information including but not limited to personal information such as

  1. Name

  2. Date of Birth

  3. E-mail address

  4. Contact number

  1. The Registration and use of the Platform are free of cost and no charges are applicable for the same.

  2. Registration for this Platform is available only to those above the age of eighteen (18) years, barring those “Incompetent to Contract” which inter alia include insolvents. If you are a minor and wish to use the Platform as a User, You may do so through your legal guardian and the Company reserves the right to terminate your account on knowledge of You being a minor and having registered on the Platform or availing any of the features available on the Platform.

  3. Further, at any time during Your use of this Platform, including but not limited to the time of registration, You are solely responsible for protecting the confidentiality of Your Username and password, and any activity under the account shall be deemed to have been done by You. In the case that you provide us with false and/or inaccurate details or we have reason to believe you have done so, we hold the right to permanently suspend your account and your use of the Platform. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your account.


The platform acts a market place between the Vendor and the Customers or rather the Users of this platform to any services provided by the Vendors listed on the platform. These services include but not restricted to full range of gender-neutral salon treatments and styling services including bridal makeover, mahendi art, tattoo art, and spa services for the customer to make their life easier and hustle free.

        1. ELIGIBILITY

  1. The User represents and warrants that they are competent and eligible to enter into legally binding agreements and of 18 years of age and that they have the requisite authority to bind themselves to these Terms in accordance with the Law.

  2. The User further represents that they will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.

  3. The User may not use the Platform if they are not competent to contract or are disqualified from doing so by any other applicable law, rule or regulation currently in force.

        1. CONTENT

  1. All or any text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on information provided by third parties and Company or the Platform have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such Content. All the Content displayed on the Platform is subject to copyright and shall not be reused by any party (or a third party) without the prior written consent of the Company and/or the copyright owner.

  2. The User is solely responsible for the integrity, authenticity, quality and genuineness of the content provided on the Platforms and whilst feedback and comments by Users can be made via the Platform, the Platform bears no liability whatsoever for any feedback or comments made by the Users or made in respect of any of the content on the Platform. Further, the Platform reserves its right to suspend the account of any User for an indefinite period to be decided at the discretion of the Platform, or to terminate the account of any User who is found to have created or shared or submitted any Content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. The User shall be solely responsible for making good any financial or legal losses incurred through the creation/sharing/submission of Content or part thereof that is deemed to be untrue/inaccurate/misleading.

  3. The Users have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the Content on the Platform. Users shall not copy, adapt, and modify any content without written permission of the Company.

        1. TERM

          1. These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect until the User continues to access and use the Services and Platforms.

          2. A User may terminate their use of the Services and the Platform at any time.

          3. The Company may terminate these Terms and close a User’s account at any time without notice and/or suspend or terminate a User’s access to the Platform at any time and for any reason, if any discrepancy or legal issue arises.

          4. Such suspension or termination shall not limit our right to take any other action against you that the Company considers appropriate. 

          5. It is also hereby declared that the Company may discontinue the Services and Platform without any prior notice.

        1. TERMINATION

  1. The Company reserves the right, in its sole discretion, to unilaterally terminate the User’s access to the Services, or any portion thereof, at any time, without notice or cause.

  2. The Platform also reserves the universal right to deny access to particular Users, to any/all of its Services without any prior notice/explanation in order to protect the interests of the Platform and/or other visitors to the Platform.

  3. The Platform reserves the right to limit, deny or create different access to the Platform and its features with respect to different Users, or to change any of the features or introduce new features without prior notice.

  4. The User shall continue to be bound by these Terms, and it is expressly agreed to by the Parties that the User shall not have the right to terminate these Terms till the expiry of the same.


  1. By using this Services and Platform, and providing his/her identity and contact information to the Company through the Platform, the User hereby agrees and consents to receive calls, e-mails or SMSs from the Company and/or any of its representatives at any time.

  2. Users can report to Support@sanj.net.in if the user finds any discrepancy with regard to Service related information provided on the platform and the Company will take necessary action after an investigation. The response with resolution (if any issues found) shall be dependent on the time is taken for investigation.

  3. The User expressly agrees that notwithstanding anything contained hereinabove, it may be contacted by the Company and/or any representatives relating to any service availed of by the User on the Platform or anything pursuant thereto and the User agrees to indemnify the Company from any and all harassment claims. It is expressly agreed to by the Parties that any information shared by the User with the Company through this Platform shall be governed by the Privacy Policy.

        1. PAYMENT


Registration and Subscription to the Services on the Platform are free of cost.

Further, the Platform does not bear any liability for any activities, breaches, discrepancies or technical problems experienced by the Users whilst using any third-party payment gateway to make payments if any made for any other user. The relationship between the Users and third-party payment gateway shall be governed by the Terms of Use and Privacy Policy of the said payment gateway, and the Platform and/or the Company shall not be associated with any dispute arising therefrom.


The User agrees and acknowledges that they are a restricted User of this Platform and that they:

  1. Agree to provide genuine credentials during the process of registration on the Platform. You shall not use a fictitious identity to register. The Company shall take no liability for the User if the User has provided incorrect information.

  2. Agree to ensure the Name, Email address, Photo, Address and Mobile Number or any other personal data provided during account registration are valid at all times and shall keep User information accurate and up-to-date. The User can update their details anytime on the Platform by Signing in.

  3. Agree that Users are solely responsible for maintaining the confidentiality of their account password. User shall agree to notify the Company immediately of any unauthorized use of their account. The company reserve the right to close Users account at any time for any or no reason.

  4. Understand and acknowledge that the data submitted is manually entered into the database of the Platform. The User also acknowledges the fact that data so entered into the database is for the purpose of easy and ready reference for the User, and to streamline the Services through the Platform.

  5. Authorize the Platform to use, store or otherwise process certain personal information and/or all or any published Content, User Purchases, Offer redemption's, User locations, User comments, reviews and ratings for personalization of Services, marketing and promotional purposes and for optimisation of User-related options and Services.

  6. Understand and agree that, to the fullest extent permissible by law, the Platform/Company and their successors and assigns, or any of their affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from use of the Platform or from this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.

  7. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or obtained from the Platform. Any such use/limited use of the Platform will only be allowed with the prior express written permission of the Company.